What is Sales Enablement?
To enable your sales teams, you need to provide them with the tools, content, and other resources that will help them succeed. By leveraging relevant content and sales enablement tools, sales reps can target the right consumers and increase engagement.
Enabling salespeople to sell effectively and increase revenue involves providing them with the tools, processes, and technology needed. With sales enablement, salespeople can maximize the points of contact they have with buyers and improve their experience. Content engagement can be tracked and its impact on sales measured by sales enablement technology.
To build long-term relationships with prospects and customers, salespeople have better conversations and act as trusted advisors.
Sales teams are more effective if they focus on it because:
- Providing sellers with relevant content for every engagement with a buyer
- Customer-facing content can be presented in a variety of ways
- Visibility into engagement with content in real-time
- Optimizing pitches and content through advanced analytics
- Providing the right training to sellers and measuring how that training impacts their bottom line
Why is Sales Enablement Important?
Global business climates are changing, and the sales industry is no exception. As companies fail to meet revenue plan targets, sales reps are having difficulty meeting their quotas.
As a result, it has become an essential part of reversing these trends, and it is rapidly becoming a standard for selling processes for companies that succeed.
The absence of a sales enablement practice or function can hinder an organization’s ability to compete. It’s important for other reasons too.
Customers today are more informed and empowered than ever before, and often wait until they have identified a solution before engaging sales teams. This is making it difficult for sellers to make an impact with buyers as a result of other changes in the marketplace.
Sales enablement services help sales teams provide real value to buyers by providing them with information and tools. Through a range of its services, the most effective sales teams gain insight into customers and their challenges and gain a data-driven understanding of the sales process.
(Also Read: What is Content Marketing Look Like in Sales Enablement)
How is Sales Enablement Practiced?
Define specific goals
To engage and convert buyers, your sales program should give salespeople everything they need. But what is your next goal? Are product details important? Could best practices be shared with top sales performers? Would delivering great presentations help develop sales skills? Considering these options is a good idea.
Customer experience must be prioritized
As sales enablement is all about empowering salespeople to engage the buyer, it’s only natural that the buying experience would be a central focus. This can be viewed from two perspectives:
- Understand your buyer’s journey and who they are.
- Make sure your training and sales tactics match the buying experience.
Produce quality content
A large number of salespeople can deliver value to a large number of buyers with content like blog posts, white papers, and webinars. The best salespeople like to let the content speak for them, so provide high-quality content that relates to the buying process.
Continually train your salespeople
A salesperson learns how to sell better through training. One of the fatal flaws of most sales training programs is that they take place only once a year. The result is that salespeople quickly forget their knowledge, advice, and tools.
For this reason, you should provide sales training regularly, preferably once a month. Make sure it is visible to the sales team by using tools such as newsletters and collaboration platforms.
Ensure your salespeople utilize your offerings
Without monitoring how sales use what has been provided to them, even the best sales enablement programs can die a quick death. In the sales organization, sales management should enforce the use of best practices, content, and tools.
Benefits of Sales Enablement
The following benefits can be reaped by organizations that embrace sales enablement:
An increase in revenue
It’s primary goal is to increase revenue. Nevertheless, since enablement contributes indirectly to revenue generation, the success of your enablement program is evaluated by leading indicators including conversation rates (value, volume, velocity) that show performance trends.
(Also Read: 6 B2B Sales Enablement Tips for Marketers to Follow)
Best Sales Enablement Platforms and Tools
The following are a few popular tools, and what each of them does:
- Accent Accelerate: Gain full visibility into customer activity, sales activity, and opportunities.
- HighSpot: Delivers personalized content utilizing artificial intelligence and machine learning.
- Klyck: A platform that gives reps access to interactive presentations.
- Seismic: Enterprise content management system for showing sales reps what content ranks the highest.
- Showpad: Easily find and share relevant sales content.
- Veelo: A sales performance improvement tool using artificial intelligence.
Implementing, scaling, and implementing sales enablement strategies are the tasks of sales enablement platforms. With this kind of platform, sellers can move prospects through each stage of the buyer’s journey more efficiently, in line with the true meaning of sales enablement. The tools that they provide enable the creation, updating, and customization of content, as well as its delivery.